Allowlist a Floodgate player using the identity the server actually sees
Applies to: Floodgate; match the linked maintainer documentation to your installed platform and release.
Documentation checked .
The name typed into a Bedrock client is not enough to identify every server-side account. Prefixes, linked accounts and plugin allowlists can affect the name or UUID the backend uses. Resolve the actual identity before adding access.
Record the starting point
Keep an existing staff session or console route available so the allowlist cannot lock you out. Ask the player for the account name they use, then verify it against a trusted connection attempt or an existing record. Keep private identifiers out of public screenshots.
Work through the change
- Identify whether the server uses the built-in allowlist or a separate admission plugin. Read that tool's support for Floodgate and UUID entries before choosing its command.
- Check whether the player has linked a Java account. Record the prefixed Bedrock identity or linked Java identity that this server sees instead of guessing from an old chat nickname.
- Add the single verified identity through the documented admission tool. Leave authentication enabled and keep unrelated allowlist entries unchanged during the test.
- Ask the player to reconnect from outside your network. Also verify that a different unlisted test account remains unable to join; a successful allowed join alone does not prove admission is restricted.
Check the result
The intended account should pass admission and retain its existing inventory and rank. An unlisted account should still fail at the admission step. Keep the record tied to the verified UUID when the admission tool supports it, particularly if visible names may change.
If the result differs
If the allowed player still fails, read the exact rejection and compare the identity at the proxy and backend. A proxy allowlist and a backend allowlist can enforce separate checks. Do not disable both permanently to hide an identity mismatch.
Remove only the trial entry if it targeted the wrong identity, then restore the recorded admission policy. If the player appears as a new account, investigate linking or forwarding before transferring data or granting administrator access.
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