Recover from an accidental EssentialsX ignore setting
Applies to: EssentialsX; match the linked maintainer documentation to your installed platform and release.
Documentation checked .
A player who cannot see another player’s private messages may have an ignore entry rather than a network fault. Check the account’s message preferences before changing chat plugins or resetting player data.
Follow the procedure
- Ask the affected players to reproduce one private message and record its time. Keep the message harmless and avoid collecting private conversation history.
- Check whether public chat, private messages and mail fail in the same way. A problem affecting one sender-recipient pair suggests a user preference or specific permission.
- Ask the recipient to inspect the installed EssentialsX ignore command help and their current ignore list using the documented syntax. Do not guess a userdata field name.
- Remove only the intended test sender from the ignore list, with the recipient’s agreement. Leave other blocked accounts untouched.
- Have the sender send a new message and ask the recipient to confirm receipt. Test the reverse direction too because each account can have its own ignore preferences.
- If the problem persists, inspect private-message toggle state and command ownership. Another chat or moderation plugin can intercept the same message command.
Check the result
The recipient should receive a new message from the unignored account while their other ignore choices remain unchanged. Check the actual client display rather than assuming a server success message proves delivery. Record whether the cause was an ignore entry, a message toggle or a different command provider.
If the result is wrong
If removing the entry does not help, restore it if the recipient still wants that account blocked. Investigate permissions and the active messaging plugin with a consenting test pair. Never clear the whole ignore list or expose private messages through a new staff spy permission simply to troubleshoot one failed conversation.
No comments to display
No comments to display