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Find your server address Sign in to the game panel and open your server. Copy its assigned connec...

Use the Backups section of the CloudExa game panel to keep a recovery point before changing plugi...

Importing just a world? Use the steps below. To move plugins, settings, player access lists and a...

Use this guide to install a Paper or Purpur plugin, check that it works and find the cause when i...

Use a Java runtime that matches your server software and Minecraft version. Changing Java does no...

Send the log from the time a problem happened so support can trace the cause. A screenshot of the...

This checklist moves a complete Minecraft Java server. If you only need to import a world into an...

You can give players an address such as play.example.com instead of a numeric IP. You need acces...

Geyser lets Bedrock players connect to a Java server. Floodgate lets authenticated Bedrock player...

If the console says it cannot connect, rejects websocket credentials or shows a 504 error, first ...

Plugins such as permissions, login and player-data tools may store their data in MySQL or MariaDB...

RAM, CPU and storage solve different problems. Check the panel graphs alongside the console and t...

Use Schedules in the CloudExa game panel to request backups at chosen times. A schedule saves you...

Start with the exact message your Minecraft client displays. A connection timeout, a whitelist re...

Update during a planned maintenance window when you can watch the first startup and test the resu...

Velocity runs as a separate proxy in front of your Minecraft servers. Players join the proxy; it ...

A full disk can prevent Minecraft from saving worlds, writing logs or completing a backup. Treat ...

Minecraft operator status, plugin permissions and CloudExa panel access are separate. Give a mode...

Choose the exact modpack release before changing your server. A pack can require a particular Min...

Record what players experience before changing RAM or configuration. Low frame rate on one comput...

This guide covers a Minecraft Java server resource pack through server.properties. A pack change...

Your Minecraft server version affects world data, plugins, mods and which players can connect. De...

A Rust wipe is a planned reset, not a repair for every startup problem. Decide which progress sho...

Rust plugins need a compatible server framework. This guide covers Oxide for Rust, whose plugin d...

A Rust server can take time to generate a map, or fail because its game files and framework no lo...

ARK: Survival Ascended (ASA) and ARK: Survival Evolved (ASE) use different maps, mod systems and ...

Moving an ASA world means moving a consistent save set, not just finding one large map file. Plan...

An ASA server can be running in the panel while still downloading mods or loading a large save. S...

A Palworld transfer needs the world and its related player saves together. A server that starts s...

Change Palworld settings in small, recorded steps. A malformed configuration can prevent startup,...

Start with the exact error when a player cannot join Palworld. A password rejection, a timeout an...

A Java Minecraft player's saved inventory can sometimes be recovered without rolling back everyon...

Contain the incident before trying to repair it. Restrict access for the accounts involved, prese...

EssentialsX adds commands such as homes, teleport requests and moderation tools to compatible Buk...

WorldEdit can replace thousands of blocks with one command. Start on a small, empty test area and...

WorldGuard applies protection rules to selected areas of a compatible Minecraft server. Use it to...

DiscordSRV can bridge Minecraft chat to a Discord channel and link player accounts. Treat its bot...

Chunky generates terrain before players explore it. This can reduce later terrain-generation work...

A modded server can fail because of a missing dependency, wrong loader, incompatible version or i...

LuckPerms controls which actions Minecraft players may perform. A rank is a group of permissions;...

Vault provides an integration layer between Minecraft plugins. Installing it does not create a ba...

PlaceholderAPI lets compatible plugins display information such as a player's name or economy bal...

TAB can customise the player list, names and sidebar scoreboard. Configure one feature at a time ...

ViaVersion translates Minecraft Java network protocols so supported client versions can join a se...

CoreProtect records supported actions while its logging is enabled. It is useful for investigatin...

Use this guide when a Java server starts correctly but its gameplay rules do not match your commu...

Players seeing distant terrain and the server processing nearby activity are different workloads....

A Java data pack changes server-side game data and may run functions. It is different from a plug...

A seed is an input to world generation, not a command that replaces existing terrain. If you want...

A planned restart should give players time to finish and should use a normal stop-and-start actio...

A server disappearing at high memory usage does not identify the cause on its own. A Java excepti...

Find setup and troubleshooting help for all 18 games currently listed on the CloudExa website. Ch...

A world border gives a Minecraft Java community a defined area to explore. Plan its centre and wi...

Enable keep inventory when your community wants players to retain carried items after death. Agre...

The icon in the Minecraft Java multiplayer list is a small image supplied by the server answering...

The message of the day, usually called the MOTD, is the description shown underneath a Minecraft ...

max-players controls a Minecraft Java server's configured player limit. Increasing that number do...

Minecraft Java can disconnect idle players after a chosen interval. This can be useful for a smal...

Minecraft logs can contain player network addresses. You can reduce this exposure in the native J...

A Minecraft server can remain running while its game simulation pauses after the last player leav...

Paper periodically saves world changes during play. Those writes help preserve progress, but they...

An entity that becomes invisible at a distance and a mob that stops behaving normally at a distan...

Paper Anti-Xray changes the block information sent to clients so hidden ores are harder to identi...

Paper's watchdog detects when the server stops making timely progress. A watchdog warning is evid...

A YAML error can prevent Paper or a plugin from starting after a configuration edit. The safe rep...

If a Minecraft property returns to its old value or seems to have no effect, first identify what ...

Paper separates settings shared by worlds from settings overridden for one world or dimension. Ed...

Minecraft Query is an optional server-information listener. It is separate from joining the Java ...

RCON gives a remote client access to Minecraft console commands. Treat it as administrative acces...

Minecraft Java can compress packets above a configured size. Compression trades processing work f...

UnsupportedClassVersionError means Java encountered a class format that the running JVM does not ...

Unable to access jarfile is a Java launcher error. Java could not open the JAR named by the launc...

Circular plugin loading detected! reports an impossible plugin load order. One plugin must load b...

UnknownDependencyException commonly appears when Paper cannot satisfy a plugin's required depende...

Ambiguous plugin name means the loader found conflicting plugin identities. A common cause is lea...

Unsupported API version indicates that the plugin declares an API version newer than the server s...

This server requires you to connect with Velocity. is a documented refusal associated with Veloci...

A plugin tried to cancel a signed chat message. is a documented Velocity warning associated with ...

Fabric Loader checks declared mod requirements before starting Minecraft. A message about an inco...

A Fabric pack can work in singleplayer and fail on a dedicated server because one mod references ...

A modern Forge server can have its files present and still fail before Minecraft starts when the ...

A Forge server can reach its ready message and still reject a client because a mod's network chan...

NeoForge can refuse a mod set before loading the world when a required dependency is absent or ou...

A NeoForge setting can appear unchanged after an update because you edited a client-only file, a ...

Use this guided check when a game service stays offline, exits during startup or never becomes re...

Use this route when a service appears running but one or more players cannot enter. Start with wh...

“Lag” can describe a slow game loop, a delayed network connection or a client struggling to draw ...

An Arma 3 service needs the right configuration file, a working mission and matching client conte...

An Arma 3 timeout, a signature kick and a mission that returns to the lobby are different faults....

A new Squad instance needs a successful game connection as well as a running process. Its place i...

“My Squad server is missing” and “Squad closes when I join” are different faults. Browser visibil...

This guide covers the original Assetto Corsa dedicated server. Assetto Corsa Competizione and EVO...

An Assetto Corsa server can be running but absent from the lobby, visible but unreachable, or rea...

Squad mods can replace maps, factions or substantial parts of a match. Installing one is a coordi...

A Squad server can appear online while a modded map fails to load or players disconnect during jo...

An Arma 3 mod can affect the server, the player or both. Downloading a Workshop item does not cho...

“Wrong signature”, missing-addon errors and a mission returning to the lobby point to different s...

Custom cars and tracks must agree with the race configuration and with the content players use. S...

When a race stops working after a content update, identify whether the change affected the car, t...

Choose the modding instructions for your exact game and server implementation. This directory cov...