Getting Started
Find your control panel, manage your account and get help from our team.
Find the right CloudExa control panel
Your CloudExa services Your billing account and service control panels perform different jobs. Us...
Open a support ticket
A clear support ticket helps us find the right service and inspect the right event. Include what ...
Invite a teammate to your game server
Use Users to let a teammate manage an existing game server. Use Splitter, where your plan include...
Understand upgrade invoices, account credit and renewal dates
CloudExa lists your services, invoices and payment status in the billing portal. Check the invoic...
Protect your CloudExa accounts with 2FA and recovery codes
This guide covers setting up two-factor authentication and recovering access across your CloudExa...
Understand self-managed hosting and managed OS support
Your hosting plan provides resources and the controls for your service. The applications you inst...
Respond to a suspected account or server compromise
Unexpected logins, unfamiliar users, changed files or unexplained outbound traffic deserve invest...
Move to CloudExa from another hosting provider
A provider move includes access, application data, databases and DNS. Plan those pieces before ca...