Find setup and troubleshooting guides for your game server
Find instructionssetup and troubleshooting help for all 18 games currently listed on the CloudExa website. Choose your exact game youbelow. run,ARK: fromSurvival a first configuration change to investigating a failed connection. The guides below cover Rust, FiveMEvolved and several survival or Source-family games. Use the game name as well as the task when choosing an article: similarly named settings can behave differently between games.
Start with the right server and version
Check the exact game, server build and platform before following commands. ARK: Survival Ascended ishave differentseparate fromguides; ARK:their Survival Evolved; Counter-Strike 2 uses Source 2 rather than the older Source engine. Frameworks, mod loaders, clientfiles, mods and paidnetworking resourcesrequirements add their own compatibility requirements.
These guides doare not imply every server template exposes every setting. Useinterchangeable.
Choose your service’sgame
- Minecraft
- Rust
- ARK:
assignedSurvival Ascended - Palworld
- Valheim
- 7 Days to Die
- CS2
- Satisfactory
- Terraria
- Squad
- ARK: Survival Evolved
- Arma 3
- DayZ
- Garrys Mod
- Unturned
- Factorio
- Assetto Corsa
- Hytale
Before changing a server
Use the addresses and ports,ports allocated to your service. Match the guide to your server build, platform and asktemplate. support ifKeep a requiredcompleted settingrecovery isbackup notbefore available.changing saves, maps, mods or frameworks. Keep passwords, server tokens and licence details private. A game-panelhosting serviceplan does not give yougrant unrestricted access to theits hostunderlying operatingmachine.
Minecraft
- Connect
system.toKeepyour Minecraft server - Upload an existing Minecraft Java world
- Install plugins on a
completedbackupbefore changing saves, pluginsPaper orframeworks,PurpurincludingMinecraftaserver - Fix
matchingcommondatabaseMinecraftexportconnectionwhenerrors - Diagnose
applicable.Minecraft lag with TPS, MSPT and spark
Rust
ARK: Survival
FiveMAscended
Palworld
- Move an existing Palworld world safely
- Edit Palworld server settings safely
- Fix Palworld password and joining problems
- Read
onPalworldthe assigned TCPcrash andUDPmemoryportevidence before changing resources
Counter-Strike 2, Garry’s Mod and Team Fortress 2Valheim
Valheim, Project Zomboid, 7 Days to Die and Terraria
7
CS2
- Configure a CS2 server and protect its Steam login token
- Load and troubleshoot CS2 Workshop maps
- Diagnose CS2 startup and update failures without losing data
Satisfactory
- Claim and connect to a Satisfactory dedicated server safely
- Diagnose Satisfactory Server API errors and stalled joins
Terraria
- Upload a Terraria world and verify the server connection
- Set up TShock accounts and grant limited administrator permissions
Squad
UploadPrepare and find your Squad server for its first match- Diagnose a
TerrariamissingworldSquad listing or failed server join
ARK: Survival Evolved
ARK: Survival Ascended and Palworld
Arma 3
- Configure an Arma 3 server and test a first mission connection
- Diagnose Arma 3 connection failures and mission loading errors
DayZ
- Set up and join a DayZ server without changing its existing world
- Diagnose DayZ startup, mod and joining failures without wiping persistence
Garrys Mod
- Set up Garry’s Mod Workshop collections and gamemodes
- Find the addon behind a Garry’s Mod Lua error
- Fix missing Garry’s Mod textures and client downloads
Unturned
- Configure and join an Unturned server using its assigned connection method
- Troubleshoot an Unturned server missing from the list or rejecting players
Factorio
- Enable a Factorio whitelist without locking out your group
- Resolve Factorio mod and startup-setting mismatches
- Collect a useful Factorio desync report
- Plan a Factorio server update around save compatibility
Assetto Corsa
- Prepare an Assetto Corsa race server and verify the first join
- Diagnose Assetto Corsa startup, lobby and join failures
Hytale
- Authenticate a Hytale server and check the first connection
- Diagnose Hytale authentication, UDP and world-loading failures
Shared game-panel checks
- Back up game files before making changes
- Fix a game console that will not connect or shows a 504 error
- Schedule game server backups and check retention
- Investigate and recover from a full game server disk
- Game server will not start: choose the next safe check
- Players cannot join: follow the connection checks
- Server lag: choose checks for delays, freezes or low FPS
Additional guides in the library
These guides remain available for other server types and existing services; inclusion here is not a promise that every game is currently listed for new orders.
- Set up a FiveM server licence key in Cfx Portal
- Diagnose FiveM joining problems on the assigned TCP and UDP port
- Configure Project Zomboid Workshop mods for the correct build
- Move a Project Zomboid save and preserve its server identity
- Configure a TF2 server and use RCON safely
- Keep a
recoveryDon'tpathStarve Together cluster token private - Connect Don't Starve Together Master and Caves shards
When to contact support
ChangeRecord oneyour thingserver atID, game and client versions, the exact error and its UTC time. Send a timeredacted andstartup recordor theconnection previouslog value. Usethrough a testprivate copysupport forticket. aAvoid framework,repeated world-formatreinstalls, forced shutdowns or modopening change;every keep that copy away from production databases and integration accounts.port. A successful startup doesis not prove player inventories, tribe ownership, permissions or crossplay still work, so testonly the featurefirst check: join with an ordinary player account.
Keep RCON passwords, licence keys, database credentialsaccount and API tokens private. Do not open every port to diagnose a connection problem. Recordverify the exactintended error,save, server ID, timestamppermissions and affected client before asking support. A redacted log is more useful than repeated reinstalls or forced shutdowns.gameplay.
Minecraft and shared panel tasks
Minecraft has its own plugin guide directory. The game backup guide explains recovery points, and the game console troubleshooting guide helps distinguish a panel connection problem from a stopped game. If you cannot find a control or need a different port, use the support route for your service rather than guessing at host configuration.