Find setup and troubleshooting guides for your game server

Find setup and troubleshooting help for all 18 games currently listed on the CloudExa website. Choose your exact game below. ARK: Survival Evolved and ARK: Survival Ascended have separate guides; their files, mods and networking requirements are not interchangeable.

Choose your game

• Minecraft
• Rust
• ARK: Survival Ascended
• Palworld
• Valheim
• 7 Days to Die
• CS2
• Satisfactory
• Terraria
• Squad
• ARK: Survival Evolved
• Arma 3
• DayZ
• Garrys Mod
• Unturned
• Factorio
• Assetto Corsa
• Hytale

Before changing a server

Use the addresses and ports allocated to your service. Match the guide to your server build, platform and template. Keep a completed recovery backup before changing saves, maps, mods or frameworks. Keep passwords, server tokens and licence details private. A hosting plan does not grant unrestricted access to its underlying machine.

Minecraft

• Connect to your Minecraft server
• Upload an existing Minecraft Java world
• Install plugins on a Paper or Purpur Minecraft server
• Fix common Minecraft connection errors
• Diagnose Minecraft lag with TPS, MSPT and spark

Rust

• Find Rust server.cfg and the correct identity save folder
• Diagnose Rust game, query and RCON connection ports
• Plan a Rust wipe and choose a map seed safely
• Fix Rust update and startup failures without wiping

ARK: Survival Ascended

• Choose an ARK Survival Ascended map and CurseForge mods
• Move an ARK Survival Ascended save safely
• Diagnose ARK Survival Ascended connection failures
• Restore an ARK Ascended checkpoint with consistent player and tribe data

Palworld

• Move an existing Palworld world safely
• Edit Palworld server settings safely
• Fix Palworld password and joining problems
• Read Palworld crash and memory evidence before changing resources

Valheim

• Transfer a Valheim world without losing the original
• Connect to Valheim using Steam or crossplay networking
• Check Valheim BepInEx mods before updating a server
• Set Valheim world modifiers without changing the world

7 Days to Die

• Edit 7 Days to Die serverconfig.xml safely
• Preserve a 7 Days to Die save when moving or changing worlds

CS2

• Configure a CS2 server and protect its Steam login token
• Load and troubleshoot CS2 Workshop maps
• Diagnose CS2 startup and update failures without losing data

Satisfactory

• Claim and connect to a Satisfactory dedicated server safely
• Diagnose Satisfactory Server API errors and stalled joins

Terraria

• Upload a Terraria world and verify the server connection
• Set up TShock accounts and grant limited administrator permissions

Squad

• Prepare and find your Squad server for its first match
• Diagnose a missing Squad listing or failed server join

ARK: Survival Evolved

• Configure an ARK Survival Evolved server and verify the first connection
• Diagnose ARK Survival Evolved startup and joining failures without wiping

Arma 3

• Configure an Arma 3 server and test a first mission connection
• Diagnose Arma 3 connection failures and mission loading errors

DayZ

• Set up and join a DayZ server without changing its existing world
• Diagnose DayZ startup, mod and joining failures without wiping persistence

Garrys Mod

• Set up Garry’s Mod Workshop collections and gamemodes
• Find the addon behind a Garry’s Mod Lua error
• Fix missing Garry’s Mod textures and client downloads

Unturned

• Configure and join an Unturned server using its assigned connection method
• Troubleshoot an Unturned server missing from the list or rejecting players

Factorio

• Enable a Factorio whitelist without locking out your group
• Resolve Factorio mod and startup-setting mismatches
• Collect a useful Factorio desync report
• Plan a Factorio server update around save compatibility

Assetto Corsa

• Prepare an Assetto Corsa race server and verify the first join
• Diagnose Assetto Corsa startup, lobby and join failures

Hytale

• Authenticate a Hytale server and check the first connection
• Diagnose Hytale authentication, UDP and world-loading failures

Shared game-panel checks

• Back up game files before making changes
• Fix a game console that will not connect or shows a 504 error
• Schedule game server backups and check retention
• Investigate and recover from a full game server disk
• Game server will not start: choose the next safe check
• Players cannot join: follow the connection checks
• Server lag: choose checks for delays, freezes or low FPS

Additional guides in the library

These guides remain available for other server types and existing services; inclusion here is not a promise that every game is currently listed for new orders.

• Set up a FiveM server licence key in Cfx Portal
• Diagnose FiveM joining problems on the assigned TCP and UDP port
• Configure Project Zomboid Workshop mods for the correct build
• Move a Project Zomboid save and preserve its server identity
• Configure a TF2 server and use RCON safely
• Keep a Don't Starve Together cluster token private
• Connect Don't Starve Together Master and Caves shards

When to contact support

Record your server ID, game and client versions, the exact error and its UTC time. Send a redacted startup or connection log through a private support ticket. Avoid repeated reinstalls, forced shutdowns or opening every port. A successful startup is only the first check: join with an ordinary player account and verify the intended save, permissions and gameplay.